Architected vast software upgrades that effected the majority of departments and city citizens. This included extensive deployment in Software Development Life Cycle (SDLC) including requirements analysis, design specification, coding and testing of enterprise applications.

• DevOps/Agile: operations process and tools area (Unit test automation, Build & Release automation, Environment, Service, Incident and Change Management). Automated deployments from manual process of 2 hours to under 10 minutes.
• Training: Provide technical guidance on frameworks, tools, languages, and overall architecture as well as developed training material for companies/teams/developers in transforming to DevOps.
• Project skills: Designed and implemented fully automated server build, management, monitoring and deployment solutions spanning multiple platforms, tools and technologies
• Metrics: Contributed to the process improvement tasks by suggesting key service upgrade models leading to high customer satisfaction ratings

Extensive experience with containerization, devops and related technologies such as Docker, AWS, VMWare, HyperV as well SCRUM methodology with an AGILE environment from creating initial Development Pipelines through to Production. Participated in the entire project lifecycle for the design, development and launch of new modules and applications for various projects.

• Skill Set: Expertise in creating DevOps strategy in a various distribution of LINUX and Windows alongside using DevOps tools suites like Subversion (SVN), Maven, Docker, Kubernetes, and Splunk in traditional environments, as well as cloud environment like AWS, GCP, OpenStack and Azure. Designed and built high transactional systems using KAFKA and MongoDB handling thousands of transactions an hour.
• CI/CD: Responsible for leading DevOps engineering, AWS architecture, continuous integration and deployments using various tools such as Sonarqube, GitLab, confluence and visual studio team as well as performing automation of test cases using tools such as maven and docker.
• Project Design: Introduced and implemented DevOps solutions for a range of Agile projects, creating automated build, deployment, monitoring, testing and reporting pipelines and solutions as well as help spearhead various clients to on-prem equipment to cloud solutions. Coordinated with CIOs and CTOs to determine key points of integration with their existing network infrastructure.

Acted a consult to various clients in developing software using various frameworks including React, Angular.js, Ruby/Rails, SQL, as well as various business frameworks based upon the SDLC. Updated various programing API tools with constant development from stakeholders. Developed the front and back-end of tools for various parts of company’s toolsets allowing all stakeholders to validate certain data modules.

• Migration: Designed and implemented full migration plans from moving on prem to either off prem or a hybrid cloud solution using either AWS, GCP or Azure based upon clients needs and use case.
• Troubleshooting Failures and Issues: Expertise in Web development framework using JavaScript across multiple teams on a global level. Resolved multiple issues with various departments in order to mitigate all P1 issues.
• Full Stack Development Solutions: Identified right-fit development tools for customizing requirements and programming solutions by applying ability to take a concept and turn it into a finished product.
• Automation: Designed, tested and built full CICD pipelines for clients in order to optimize code and environment changes and smoothly migrate builds to an agile process. Was able to increase deployment speed from a factor of 20% – 80% depending on the client. Experience in continuous integration technologies and automation. Designed and created multiple deployment strategies using Continuous Integration (CI) and Continuous Development (CD) Pipelines and configuration management tools with remote execution to ensure zero downtime and shortened deployment cycles via automated deployments.
• Project Management: Delivered various websites, designs, and templates with teams of over 50 people while managing multiple clients and deliverables.
  Security Analysis: Responsible for conducting web application and website network penetration testing combining automated tools with in-depth manual testing while developing remediation plans to address and security threat.
• Security Troubleshooting: Maintained and implemented updates for a secure network as well as assisted in the development of security plans. Created various documentation for security guideline as well Insured PCI DSS approved compliance while maintaining 100% quality and compliance standards.
• Project architect: Managed multiple teams and clients while designing best fit solutions for clients from a broad level while keeping all business requirements in mind.

Drive results for stable operation of computer hardware, software systems, and network infrastructures for 12 million customers. Analyze and redesign service policies and procedures to ensure safety and security of critical systems, information and data.  Create documentation for all specifications, systems, and procedures. Design processes for business continuity, resilience, and recovery. Utilize networking protocols, including OSPF, TCP/IP, BGP, and EIGRP, to monitor network traffic.

• Troubleshooting Failures and Issues: Diagnose root of failures and issues by conducting root cause analysis as well as analyzing failed equipment including Cisco, Juniper, and various other routing manufacturers. Supported VoIP, wireless, routing, routers/switches/firewalls/security appliances/load balancers and various other equipment.
• Process Improvements: Evaluate systems and metrics to determine best recommendations for redesign of business processes.
• Customer Service: Track and resolved customer issues and complaints, utilizing an automated ticketing and provisioning system.
• Design: Helped build and design vast Fiber and DOCSIS network connecting over 12 million customers across the global United States including using Cisco, juniper and Palo Alto equipment.

Supported customers with technical expertise and problem solving.  Diagnosed and corrected issues, operated computer equipment and peripherals, and conducted routine maintenance.

• Application Development & Execution: Designed and implemented website applications, using PHP and SQL.
• Strategic Planning: Administered planning process for department, paving the way for innovation, operational efficiency, and better allocation of resources.
• Designing and implementation: Designed, implemented and maintained a vast application and database infrastructure for over 200 clients across the globe.
• Supervision: Coached and mentored staff at held desk and technical support services related to providing better service to customers while supporting various internal departments.

Propelled forward progress for production, simultaneously managing more than five teams on the floor. while also delivering ship plans, audits, attendance trackers, and reports. Collaborated with IT team on custom software and network design. Resolved network connectivity service tickets, ensuring service level agreements were met.

• Project Management: Upgraded and installed new communication equipment and redesigned business processes and procedures.
• Operational Efficiency: Analyzed key quality metrics and designed plans for improvement, efficiency of operations for equipment and network utilization, and methods for increasing performance and profitability.
• Planning and Implementation: Designed and facilitated new expansion and growth with government contracts including designing new networks and security as well as helped increase contracts of the company.